During the fight against the Covid-19 pandemic, the healthcare market needed to expand its capacity for transformation and adaptation. In this scenario, digital resources, such as telemedicine, were the protagonists in health care and attention.
To get an idea, it is estimated that in Brazil, there was an increase of more than 800% in the use of telemedicine in the first six days of the pandemic. The concept of telehealth provides expansion and improvement in the health service network, strengthening all levels of care. It is necessary to recognize that telehealth is an essential tool to cover care gaps and meet the population’s health access and management needs.
The pandemic only speeded up the digital transformation process we are going through. It is increasingly present, the realization of virtual queries, using elements such as artificial intelligence, chatbots and resources related to data interoperability.
With this, Duodoctor, healthtech that was strategically born from the partnership of a group of specialists in the area of health technology, spared no efforts and worked hard to ensure the development of innovative solutions for the sector.
Initially, Duodoctor is committed to providing a solution aimed at providing telemedicine services, but the company’s portfolio goes beyond. Based on the concept of Telehealth, the company aims to expand the improvement of the health services network, strengthening all levels of care. “Our focus is to ensure total user satisfaction, generating greater quality in the optimization of processes and available resources”, highlights the commercial director of Duodoctor, Marcelo Callegari.
It is undeniable that technological advances will increasingly contribute to the digital acceleration of the healthcare sector and will be maintained after the pandemic period. Therefore, it is increasingly important and necessary to invest in solutions that bring more efficiency and quality to the processes, providing excellence in the patient experience and returning good results for institutions and health managers.
Duodoctor has a multidisciplinary team and a series of innovative tools fully prepared to meet customer needs. “For Duodoctor, it is a reason for satisfaction to work with the development of initiatives aimed at strengthening health technology”, concludes Callegari.