Flexible Service Models

To add more intelligence and innovation to remote diagnostic and therapeutic support, Duodoctor uses flexible business models that enable units, such as hospitals, medical clinics, healthcare providers, and other partner companies to build up patient care based on the telehealth concept.

In this process, Duodoctor has different service levels, which are made available according to a previously-mapped service flow and the target audience of each partner. Among the service types, we can highlight:

Duodoctor

The digital telehealth omnichannel and white-label platform:

  • We customize the interface of our solutions according to the brand standards established by each partner.
  • We validate usage of the entire application by both patients and physicians for a better match with the existing assistance and administrative processes.
  • We integrate our platform with each partner’s legacy systems to optimize the existing tools in each institution.
  • Payment for each teleconsultation can be split to be used as a reference to compensate for the service provided.
  • We operate on a 24/7 basis for corrective maintenance and plan the tool evolution together with each partner. We provide status displays to monitor usage of the tool and platform availability.

 

The digital telehealth omnichannel and white-label platform plus healthcare services:

  • This is the same scope of services described above to supply the technology platform with the incorporation of the medical and non-medical care assistance to the partner’s patients.
  • Every medical activity is duly recorded in each patient’s medical records, as well as all medical prescriptions written and sent.
  • For each business model, we determine the service recording type (calls can be recorded on video and audio, audio only or not be recorded).
  • We provide status displays to monitor usage of the tool and platform availability.

The healthcare services provided to the partner’s clients through our Hello Doctor application:

  • Medical and non-medical care assistance provided via the Duodoctor platform.
  • Every medical activity is duly recorded in each patient’s medical records, as well as all medical prescriptions written and sent.
  • For each business model, we determine the service recording type (calls can be recorded on video and audio, audio only or not be recorded).
  • We provide status displays to monitor usage of the tool and platform availability.
  • We find the best client loyalty model for your business using discount coupons and other benefits studied during the solution implementation process.

With these business possibilities, Duodoctor has the mission to find the best match between our services and your business, thereby enhancing your ability to serve your client.